Novien is online · AI Assistant for MLM

Meet Novien, your MLM AI Assistant.

Novien lives inside your MLM software. Members ask it questions in simple words — about their income, rank and team — and get the right answer in seconds, any time of day. Your admin team gets answers too, without digging through reports.

Answers members 24×7
Follows your plan's rules
Helps admins and support too

Book a free Novien demo Get a quote

Novien AI Assistant · online

Member dashboard

Why is my income less this week?

Novien Your binary income reached the daily cap of ₹5,000 on Tuesday, so extra pairs that day were not paid. Your direct and level income are the same as last week.

Ask Novien about earnings, rank or team…→

Who it helps

One assistant for your whole business.

Novien works from your live data and your compensation rules, so everyone gets real answers — not generic ones.

For members

A personal guide inside every member dashboard.

Income, wallet and payout questions answered in simple words
Rank progress — exactly what is missing for the next level
Team and downline details without reading the genealogy tree

For admins

Ask a question, get the numbers.

Sales, joinings and payout summaries on request
Top performers and inactive legs found in seconds
Drafts for announcements and member messages

For your support team

Fewer calls, faster answers.

Common questions answered instantly, any time of day
Plan rules explained the same way, every time
Hands over to your team when a person is needed

Why it matters

The everyday problems Novien takes off your plate.

Every MLM business hears the same questions again and again. Novien answers them, so your team can focus on growing the network.

"My phone never stops ringing."

Most member calls are about income, payouts and rank. Novien answers those first — at 2 pm or 2 am.

"Members don't understand the plan."

Novien explains your plan in simple words, using each member's own numbers instead of a confusing chart.

"I wait days for reports."

Ask Novien for today's joinings, this month's payouts or your top leaders, and get the answer straight away.

"Members lose motivation."

When a member knows exactly what they need for the next rank, they have a clear goal to work towards.

How it works

Set up by us. Ready for your members.

You don't need any technical knowledge — we set Novien up as part of your MLM software.

Built into your software

Novien is added to your Broken Pie platform, inside the member dashboard and the admin panel.

Learns your plan

We set it up with your compensation rules — binary, matrix, unilevel or your own custom plan.

Members start asking

Members and admins type a question in the chat box and get an answer from their live data.

Your team steps in

When a question needs a person, Novien passes it to your support team.

Ask Novien

Just type. Novien answers.

No menus, no reports to download. Ask in your own words, the way you would ask a person.

Members ask "Why was my binary capped this week?" "Who joined under my left leg today?" "How much more do I need for Gold rank?" "When will my withdrawal be paid?" "How does the matching bonus work?"

Admins ask "Total payouts this month vs last month?" "Who are my top 10 leaders this week?" "How many new joinings today?" "Write an announcement for the new rank reward"

FAQ

Questions about Novien.

Want to know something else? Our team will answer directly.

Ask us about Novien

Novien is the AI Assistant built into Broken Pie MLM software. Members and admins type questions in simple words and Novien answers from your platform's live data, following your compensation plan's rules.

Your members use it from their dashboard, and your admins and support staff use it from the admin panel.

Yes. During setup we configure Novien with your plan's rules — binary, matrix, unilevel or a custom plan — so its answers match how your plan actually pays.

It passes the question to your support team, so the member still gets help from a person.

Yes. Book a free demo and we will show you Novien working on a sample MLM network.

Get Novien

Give every member an assistant that never sleeps.

Tell us about your MLM plan and we will show you Novien working on it — free, with no obligation.

Book a free Novien demo See the full software